ON - SITE QUALITY SERVICES
Extensive technical issues are responded to speedily and resolved quickly from specialized engineers nationwide.
![](https://e-merchant.co.th/wp-content/uploads/Group-1015@2x.png)
ASSIGN ENGINEER
Once a job is received by the help desk, it is assigned to the most appropriate engineer according to skills, knowledge and experience.
![](https://e-merchant.co.th/wp-content/uploads/Group-1016@2x.png)
ON-SITE REPAIRS
We will repair with new spare parts or replace the unit.
![](https://e-merchant.co.th/wp-content/uploads/Group-1017@2x.png)
CLOSE TICKET
After the customer signs electronic worksheet to confirm completion, the job is sent to headquarters.